South Africa: Beneficiaries are still battling to use Sassa’s new biometric system

Beneficiaries of the R370-a-month Social Relief of Distress grant are still battling to complete the identity verification process, leaving them unable to access their grant.

The process, meant to safeguard against identity fraud, has become a stumbling block for many grant recipients.

Since earlier this year, the South African Social Security Agency (Sassa) has required beneficiaries who change their mobile phone numbers to undergo biometric ID verification. Recently, this requirement…