Nira needs to reassure public on its competence

As  the National Identification and Registration Authority (Nira) prepares to embark on the mass enrolment and renewal of National Identity cards, one important question emerges: Will Uganda’s new ID system build trust, or will it merely repeat the failures of the past?

For nearly a decade, Uganda’s  digital ID system has been marred by bureaucratic inefficiencies and the exclusion of marginalised groups. ‘Chased Away and Left to Die’, a report by the Initiative for Social and Economic Rights (ISER), Unwanted Witness and New York University underscores this issue.