Kenya: Madaraka Express Passengers Can Use Mobile Money Details to Retrieve Tickets, Kenya Railways Says

Kenya Railways Corporation has revealed how passengers can retrieve their Madaraka Express tickets when they fail to receive a ticket number after making payments through mobile money.

The clarification followed concerns from members of the public who claimed that they did not receive a ticket number after paying through the online booking system.

According to the passenger, the online system failed, and he was directed to make the payment through a mobile money paybill.

However, after…