Ghana: GCB empowers Micro and Small Enterprises customers

GCB Bank PLC, has launched its customer experience campaign dubbed ‘Go Beyond.’

The campaign is aimed at inspiring staff to deliver de­lightful experiences that exceed customers’ expectations at all touchpoints.

As part of activities ear­marked for the customer experience campaign, the Bank organised a workshop aimed at empowering customers in the Micro and Small Enterprises (MSEs) segment of its Retail Banking Department.

It was designed to help MSEs improve their…