Rédaction Africa Links 24 with The Africa Links 24
Published on 2024-02-22 21:51:47
First National Bank Botswana (FNBB) is strategically focused on enhancing customer experience through product refresh and channel optimization for the remainder of the current financial year and beyond. This was highlighted by the Chairman of the Board of Directors, Balisi Bonyongo, and CEO, Steven Bogatsu, in the bank’s Unaudited Condensed Consolidated Financial Statements and Dividend Announcement for the six months ended 31 December 2023. The executives emphasized a significant shift towards self-service secure digital channels, as well as revamping the bank’s data journey through the deployment of appropriate technology.
The executives have assured stakeholders that the ratio of overall costs to income will be maintained within predetermined levels with guidance from the Board, despite potential increased costs from these enhancements. They also underscored the importance of FNBB’s people agenda, with a focus on fostering a high-performance culture through a developed blueprint and implementation for the remainder of the financial year. The Capital and Liquidity positions of FNBB met the thresholds set by the Board and exceeded regulatory requirements, positioning the bank for uninterrupted and sustainable growth into the future.
FNBB remains committed to increasing its procurement spend focus on citizen-owned companies, providing funding to fulfill purchase orders, and SME mentoring through supplier development. The bank also partnered with Morupule Coal Mine to optimize mining value chain opportunities and participated in the national campaign for Prisoner Rehabilitation and Reintegration through refurbishment and projects at the Moshupa Boys Prison and Women’s Prison.
Additionally, FNBB commissioned its first solar project at the Francistown Branch and has engaged in initiatives through the FNB Botswana Foundation to create sustainable benefits for communities, clients, suppliers, and employees. Looking ahead, the executives expressed optimism about FNBB’s performance, emphasizing considerations such as investor returns, sustainability integration into operations, and regulatory compliance.
In conclusion, FNBB is dedicated to maintaining a balance between cost and income, fostering a high-performance culture, and supporting the growth and development of Small, Medium, and Micro Enterprises. Their strategic focus on enhancing customer experience, sustainability, and regulatory compliance positions them for long-term growth and success.
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