Rédaction Africa Links 24 with Kenyans.co.ke
Published on 2026-09-08 07:59:00
The Communications Authority of Kenya (CA) has introduced a new framework that will change how special phone numbers, commonly known as short codes, are allocated and managed.
Under the new framework for telecommunications Numbering, Naming, Addressing and Identification (NNAI) resources, short codes will now be allocated based on the service they provide rather than being tied to a specific telecommunications operator.
The changes mean that organisations offering similar services will be…
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